Privacy Policy

This Privacy Policy describes how Ink & Light collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and courses, we want to be transparent about what information we gather and how we protect it.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you voluntarily provide when registering for courses, signing up for our newsletter, or contacting us with inquiries. We gather details such as your name, email address, phone number, and information about your artistic interests and experience level.

We also collect information automatically when you browse our website. This includes your IP address, browser type, pages visited, time spent on pages, and referring website. Additionally, we use cookies and similar technologies to enhance your experience and understand how visitors use our platform.

How We Use Your Information

We use your personal information to deliver our courses and services, including registration confirmations, course materials, and communication about class schedules. Your data helps us personalize your experience by recommending relevant courses aligned with your interests in calligraphy, ink painting, or urban sketching.

We use your information to send you updates about new courses, community art spaces, and plein-air drawing events. We also analyze usage data to improve our website functionality and user experience. Your information helps us respond to your inquiries and provide customer support.

Data Security and Storage

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, and loss. Your data is stored on secure servers with encryption protocols. We limit access to your information to employees who need it to perform their duties.

We retain your personal information only as long as necessary to provide our services or fulfill legal obligations. You can request deletion of your data at any time by contacting us. We do not sell, rent, or share your personal information with third parties without your explicit consent.

Your Privacy Rights

You have the right to access, update, and delete your personal information. You can review what data we hold about you and request corrections if information is inaccurate. You have the right to opt out of marketing communications at any time while maintaining access to your course materials and account.

You have the right to data portability, meaning you can request a copy of your information in a portable format. If you have concerns about how we handle your data, you may lodge a complaint with the relevant data protection authority in Hong Kong.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and track your preferences. Cookies are small text files stored on your device that help us remember your login information and personalize content. We use both session cookies (temporary) and persistent cookies (long-term).

We also use web analytics tools to understand how you interact with our website. This helps us optimize course offerings and improve navigation. You can control cookie settings in your browser, though disabling cookies may limit some website functionality.

Third-Party Services

We may use third-party service providers to support our operations, such as payment processors for course fees and email service providers for communications. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We do not share your information with third parties for marketing purposes without your consent. Our third-party partners comply with data protection regulations and maintain security standards equivalent to our own.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last updated” date and posting the revised policy on our website.

Your continued use of our website after changes become effective indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.